Ministry of Women and Children Affairs Government of the People's Republic of Bangladesh
National Helpline Centre for Violence Against Women and Children Services up to August 2023
Multi-Sectoral Programme on Violence Against Women
National Helpline Centre for Violence Against Women and Children Services up to August 2023 Types of Services 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Jan-Aug 2023 Total Medical Facilities 103 101 394 356 312 398 1283 3051 2000 1231 992 462 10683 Counseling 174 156 760 453 1124 1476 1373 2319 679 341 351 166 9372 Police assistance 263 257 713 1471 4108 4730 22812 51276 13938 10302 8833 5173 123876 Legal Help 1615 1420 2726 3163 8761 12307 63827 129071 22967 24283 24017 14928 309085 Information 1784 9039 36927 67228 94803 370613 551342 1602352 318246 366830 687792 627,223 4,734,179 Others 885 1604 2965 3308 4650 3734 10111 23788 963337 285258 1917 1020 1302577 Total 4824 12577 44485 75979 113758 393258 650748 1811857 1321167 688245 723902 648972 6489772 April 2020 May 2020 June 2020 July 2020 August 2020 Sept 2020 October 2020 Nov 2020 December 2020 2021 2022 Jan-Aug 2023 Total COVID-19 2263 4195 4575 3662 1965 1564 1003 846 560 3868 1025 28 25554 Table 20: Services of Joy Mobile Apps August 2023 Aug 23 Total Apps Installed 08 5530 Complain 4 1909 Complain through Apps 0 175 Complaint through SMS 04 1749
JOY Apps Services up to August 2023 Services May-December 18 2019 2020 2021 2022 Jan- Aug. 2023 Total Information 192 406 127 8 50 25 811 Legal Help 17 120 73 18 51 19 298 Shalish 27 112 63 9 23 9 243 Police Assistance 24 150 109 23 29 9 344 Child Marriage 1 28 9 3 1 1 43 Rescue 2 3 0 0 1 0 6 Medical Support 2 5 2 2 13 5 29 Others 17 46 51 6 14 0 135 Total 282 870 434 69 182 68 1909
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