Ministry of Women and Children Affairs Government of the People's Republic of Bangladesh
National Helpline Centre for Violence Against Women and Children Services up to December 2022
Multi-Sectoral Programme on Violence Against Women
Table 19: National Helpline Centre for Violence Against Women and Children Services up to December 2022 Types of Services 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Total Medical Facilities 103 101 394 356 312 398 1283 3051 2000 1231 992 10221 Counseling 174 156 760 453 1124 1476 1373 2319 679 341 351 9206 Police assistance 263 257 713 1471 4108 4730 22812 51276 13938 10302 8833 118703 Legal Help 1615 1420 2726 3163 8761 12307 63827 129071 22967 24283 24017 294157 Information 1784 9039 36927 67228 94803 370613 551342 1602352 318246 366830 687792 4106956 Others 885 1604 2965 3308 4650 3734 10111 23788 963337 285258 1917 1301557 Total 4824 12577 44485 75979 113758 393258 650748 1811857 1321167 688245 723902 5840800 April May June July August Sept October November December 2021 ja March Total COVID-19 2263 4195 4575 3662 1965 1564 1003 846 560 3868 232 0 162 24895 Table 20: Services of Joy Mobile Apps November Total Apps Installed 24 5377 Complain 11 1767 Complain through Apps 0 175 Complaint through SMS 11 1592
Services May-December 18 2019 2020 2021 January February March April May June July August September Oc Nov Total Information 192 406 127 8 2 1 5 5 7 5 0 8 9 10 3 788 Legal Help 17 120 73 18 0 0 5 0 2 4 3 6 11 11 5 275 Shalish 27 112 63 9 1 2 0 0 1 2 1 4 5 1 2 230 Police Assistance 24 150 109 23 1 1 2 0 1 3 1 6 7 5 0 333 Child Marriage 1 28 9 3 0 0 0 0 0 0 0 0 0 0 0 41 Rescue 2 3 0 0 0 0 0 0 0 0 0 0 0 0 0 5 Medical Support 2 5 2 2 1 0 1 0 0 0 2 4 1 1 1 22 Others 17 46 51 6 0 0 0 6 5 3 7 1 0 1 0 143 282 870 434 69 5 4 13 11 16 17 14 29 33 29 11 1837Services
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